Terms and Conditions

When is your return policy?

We want you to be absolutely satisfied with your purchase. Our return policy is 30 day satisfaction guaranteed. If you are unhappy with your purchase for any reason please return it to us at Adriana's Replacement Lamp Shades, 2092 75th Way N, Saint Petersburg, Florida, 33710. Please call us before shipping so we can watch for your item and be sure it is credited promptly. We regret that we cannot refund cost of shipping. We use flat fee based shipping based on the dollar value of the order. When an item is returned the actual amount we paid to ship the item to you will not be refunded.

In the case of oversized items the shipping cost may be than originally billed. In order not to pass these costs on to our other customers, any shipping costs on returns due to a customer error in ordering are not refundable.

All item must be returned in original wrapping. We understand that you need to try a shade with the cellophane wrapping removed. There is a two dollar per shade fee for chandelier and clip on shades for repackaging the cellophane. There is a five dollar repackaging charge for Table, floor and ceiling lamp shades. All shades must be returned in original condition.

To keep our costs discounted there is a fifteen percent restocking fee on all returned merchandise as of May 1, 2008.

 

What if the item I am searching for is no longer available?

Some items do not have enough pieces left in circulation to lend themselves to have the parts reproduced in large quantities. We have artists with over forty years
of experience is reproducing hand painted; glass lamp shades. Please contact us if you would like availability and pricing for this service.

Frequently Asked Questions

Questions?  We have answers!

We hope these answers help you! If you don't find the answer you're looking for, please contact us!

How can I order?

Our online contains over twelve hundred items available for online ordering." We update" to the on a daily basis." Still there will be times when the size or item is not available online. To order an item you cannot locate online please call customer service at 1-866-573-3850 .

Where can I find a specific item or pattern?

We specialize in finding specific glass replacements and patterns. The item you are looking for may not be available at the current time." We do keep a listing of items that are being searched for. Glass is run in batches and may not be available at all times. Manufacturers will frequently wait until they have enough of a demand before creating a batch of a specific item." For this reason we keep a wish list and will notify you if an when an item becomes available.

What is a fitter is size?

The fitter size is the opening the glass fits into. The actual outside glass diameter of the shade will be 1/8 to 1/4 smaller. For pendant shades a 2 1/4" fitter has an outside diameter on the glass of 2". For student shades a 10" fitter will have an outside glass diameter of 9 3/4". Larger shades will have a larger fitter and smaller shade openings like a lily which have a one" diameter, will have a 1 1/8 fitter. Please let us know if you have any questions we are happy to help you.

like this:

If you don't want that much space, all you do is hold down your "shift" key and hit your "enter" key. The line goes directly under, just like a wrapped text.
Like this: See, easy as can be!

 

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Replacement Lamp Shades - Reproduction - Custom

Questions - Returns

2092 75th Way N Saint Petersburg, FL, 33710

Contact - Us

866-573-3850